Tact.ai Accelerates Sales Transformation at Fortune 500 Customers by Bringing CRM to the Intelligent Edge

Redwood City, California
November 14, 2017
Tact.ai Accelerates Sales Transformation at Fortune 500 Customers by Bringing CRM to the Intelligent Edge

First omnichannel AI-powered assistant for sales teams named 2017 Digital Innovation Award Winner by Ventana Research

Single pane of glass for sellers adds new LinkedIn Sales Navigator Application Platform integration to accelerate sales cycles

Leading Independent Research Firm Profiles Two Fortune 100 companies using Tact Sales Assistant

Tact.ai, the sales experience platform for the intelligent edge, today announced further expansion of the Tact Sales Assistant among its Fortune 500 customers. The company furthered its integration with Linkedin, becoming the first omnichannel AI-powered assistant on the new LinkedIn Sales Navigator Application Platform. Tact.ai was also selected over 27 companies spanning 9 different categories as the winner of the 2017 Digital Innovation Awards by Ventana Research, and saw two of its Fortune 100 customers highlighted in a report on sales transformation successes.

Tact.ai changes how salespeople work at Fortune 500 customers like GE, Cisco Systems, Kelly Services and others by delivering the first omnichannel AI-powered digital assistant for sales teams. By leveraging the generational platform shift from PC browser-based apps to the new world of mobile, voice and conversational AI-powered experiences, the Tact Sales Assistant acts as a salesperson’s single pane of glass over customer data scattered across CRM, LinkedIn, Zendesk, email, calendar, Box, OneDrive and legacy databases. For companies struggling with CRM adoption, Tact’s frictionless experience and contextual insights deliver greater sales productivity, higher win rates, and faster sales cycles.

See how Tact.ai brings CRM to the intelligent edge: http://tact.ai/why/.

Tact.ai was appointed the winner of the 2017 Digital Innovation Awards for “helping organizations innovate or enhance the productivity and outcomes” of their digital transformation initiatives. Ventana Research picked a group of finalists that “showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization” and awarded Tact.ai with the highest scores out of all companies in this year’s competition.

As one of the six sales acceleration companies selected as a launch partner, Tact.ai became the first omnichannel AI powered assistant to integrate with the new LinkedIn Sales Navigator Application Platform. LinkedIn’s Head of Sales Products, Doug Camplejohn, lays out additional benefits and details here.

Sales leaders from GE, Cisco, and IBM outlined their best approaches to steering successful sales transformation in a new report, revealing how these global organizations aligned goals from numerous departments -- such as reduced sales cycles, greater data fidelity and tighter organizational collaboration through deal closure -- to offer its salespeople a new kind of selling experience.

Supporting Quotes

“Sales software for too long has been frozen in the 90s, in fact it’s still just forms on a database,” said Chuck Ganapathi, Founder & CEO of Tact.ai. “We’re grateful to the sellers at some of the world’s largest organizations like GE, Cisco and Kelly Services for partnering with us on sales transformation. The experiences that these executives, managers, field sales and administrators have each day using our conversational AI assistant provides us with a continuous path towards delivering the type of engaging user experience they’ve come to expect with personal devices.”

“The digital innovation required to transform your sales organization requires intelligence and simplification of how business performs work that is not found in today’s sales force automation (SFA) systems that has not fundamentally changed how people can become smarter and faster in what they do to be successful,” said Mark Smith, CEO and Chief Research Officer at Ventana Research, “When I first saw Tact.ai I thought it was too good to be true and then realized the future is a reality today with how Tact.ai has applied AI and machine learning to help sales be more effective in their interactions with their SFA and CRM systems. Tact.ai continued innovation to interoperate across the myriad of underlying systems and focus on the experience of the business professional should be applauded. Congratulations to Tact.ai for being the overall Ventana Research Digital Innovation Award Winner for 2017.”


About BASE

BASE life science is an innovative and forward-thinking technology, product and service consultancy specialized in creating real business value from digital platforms and data. Our experienced teams are ready to help optimize your technology and business processes within Customer Engagement, Quality, Regulatory, Compliance and Clinical data management.

About Tact.ai

The Customer Engagement Company for Life Sciences

Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly and McKesson Ventures. Visit us at: https://www.tact.ai/