Life Sciences field teams have experienced a massive transition due to restricted access to healthcare professionals (HCPs). The new normal means limited in-person appointments and the need for more digital and omnichannel engagement. Read the transformational story about a global pharma leader providing a true sense of purpose to its field force, while also finding ways to collect feedback and turn them into insights for all stakeholders.
"As healthcare organizations prioritize interactions that improve patient outcomes, the opportunity to bring to market a next generation engagement platform for biopharma has emerged, Tact.ai supports our thesis that commercial strategies for biopharma should account for both field force and prescriber needs, ensuring the right data is leveraged at the right time to enable the best decisions and support for patients."
"Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. Tact.ai aligns with our ambition to reimagine customer engagement for the New Normal."
Tact.ai accelerates revenue growth and improves the Sales and Customer Experience for sales teams
More events and contacts were created post Tact implementation
More pipeline, deals won and revenue over non-Tact users
Users preferred the ease of Tact
over current CRM
"Tact makes it easy to access customer data and submit Trip Reports on the fly, so you can maximize your day and reduce time spent on administrative tasks."