Engage customers with personalized emails that deliver significantly higher open rates while leveraging existing Veeva templates.
Engage customers with personalized emails using approved templates, through an Outlook-like interface
Leverage user’s Exchange mailbox (not a 3rd party email server), so emails are more likely to land in a customer's Focused inbox
Track emails so users are alerted when a customer engages with the email, to encourage just-in-time follow-up
Chief Customer Engagement Officer, Novartis US
“It’s refreshing to work with a company that understands the significance of each interaction – whether on camera, over chat, or face-to-face – has on improving patient outcomes. I’m very pleased to join Tact.ai’s mission of helping deliver innovative medicines to patients faster.”
VP and Global CIO, Business Units at Eli Lilly
“Tact’s platform helps teams have better interactions with customers by getting them prepared, supporting all and new emerging channels of interaction, and closing the loop so insights are captured. I believe Tact has an opportunity to definitely create a more innovative and positive impact on how pharma and HCPs collaborate.”
Managing Director of
"By offering a secure and seamless user experience that enables field teams to personalize each interaction with their customers and capture more insights, Tact is helping commercial and medical teams orchestrate the type of high-quality engagement that customers demand today."
at dRx Capital
“Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. Tact.ai aligns with our ambition to reimagine customer engagement for the New Normal”
Executive Director, Head Digital Medical Affairs Novartis
“These are the tools they will actually use in the new kind of ecosystem that we are working upon. This is where our partnership with Tact has come into play, because this is exactly what we want to focus on: the user experience, data capture, being always on and moving from 9-to-5, to a 24-hour cycle of being able to access data, when needed.”
Advisor and Chair of Tact.ai's Customer Advisory Board
"Being focused on the experience, giving customers more choice and flexibility, paired with the nimbleness needed to adapt to changing market requirements is in the DNA of Tact.ai and its leading engagement platform"