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THE FUTURE OF WORKING
WITH CUSTOMERS

Human-friendly | Omni-channel | AI-powered

Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software.

Novartis - Tact.ai Customer and Investor
Coherus - Tact.ai Customer
McKesson Ventures Logo
Lilly - Tact.ai Investor
Miscrosoft - Tact.ai Investor
Salesforce - Tact.ai Investor

INDUSTRY CHALLENGES AMPLIFIED IN THE POST PANDEMIC ERA

Life Sciences Hype Cycle
July 2021

“The COVID-19 pandemic drove new imperatives to realize the power of data and technologies such as digital and virtual engagement that had been sitting at the peripheries for years.

Support for hybrid engagement strategy is a must in the post pandemic normal”

WHAT OUTCOMES DO WE DRIVE?

BOOST FIELD PRODUCTIVITY

A modern front-end optimized for field teams to reach more customers, personalize each interaction, and capture more insights.

INCREASE Next Best Action ROI

The last-mile of your NBA engine to deliver the right insight at the right time, with greater actionability and closed loop learning.

TRANSITION TO HYBRID

A cross-channel communication platform for hybrid warriors to engage customers how they prefer.

ENGAGE CUSTOMERS
ON-DEMAND

A secure, WhatsApp-like channel for customers to connect with your team, content and community more frequently and on their time.

BOOST FIELD PRODUCTIVITY

A modern front-end optimized for field teams to reach more customers, personalize each interaction, and capture more insights.

INCREASE Next Best Action ROI

The last-mile of your NBA engine to deliver the right insight at the right time, with greater actionability and closed loop learning.

TRANSITION TO HYBRID

A cross-channel communication platform for hybrid warriors to engage customers how they prefer.

ENGAGE CUSTOMERS
ON-DEMAND

A secure, WhatsApp-like channel for customers to connect with your team, content and community more frequently and on their time.

How Novartis is using AI to Improve Customer EngagemenT

Stan Tsvirko
Executive Director, Global Product Owner

FEATURED stories

The HCP Engagement Guide for Commercial Teams

A must read definitive guide to understanding evolution of HCP engagement post COVID-19

Trusted by life sciences &
Technology leaders

Novartis - Tact.ai Customer and Investor
Coherus - Tact.ai Customer
McKesson Ventures Logo
Lilly - Tact.ai Investor
Miscrosoft - Tact.ai Investor
Salesforce - Tact.ai Investor

"As healthcare organizations prioritize interactions that improve patient outcomes, the opportunity to bring to market a next generation engagement platform for biopharma has emerged, Tact.ai  supports our thesis that commercial strategies for biopharma should account for both field force and prescriber needs, ensuring the right data is leveraged at the right time to enable the best decisions and support for patients."

Carrie Williams
Partner at McKesson Ventures

"Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. Tact.ai aligns with our ambition to reimagine customer engagement for the New Normal."

Rana Lonnen
Managing Director at dRx Capital, the Novartis Data and Digital Health Venture Fund

Recognized by experts

Sales Performance Management 2021

AI 100 Ranking 2021 - Sales and CRM

Life Science Commercial Operations 2021

CRM Sales Technology 2021

Top Sales Productivity Solutions

READY TO EXPERIENCE TACT?