PRESS & NEWS

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Please contact kcheng@tact.ai

2020

Constellation ShortList Sales Productivity Solutions

February 19, 2020

Sales productivity solutions are software or applications that help optimize seller performance and productivity. They can provide insights that facilitate meaningful buyer-seller conversations...

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These 15 Sunnyvale Startups Are Taking on Tech's Toughest Challenges

February 12, 2020

Sunnyvale seems like the right place to establish a startup, with its prime Silicon Valley location and palpable work-life-balance vibes. As its namesake suggests, Sunnyvale boasts year-round mild weather, as well as a quaint downtown district...

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Honeywell is 5th Fortune 500 Organization to Invest in Tact.ai

January 31, 2020

Tact.ai’s substantial AI platform offerings caught the attention of their fifth Fortune 500 organization. Honeywell invested into the human-friendly customer relationship management (CRM) company via Honeywell Ventures...

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Tact.ai Receives Investment from Honeywell

January 28, 2020

Tact.ai, the human-friendly CRM company, announced it has received an investment from Honeywell. Honeywell made the investment through Honeywell Ventures, which focuses on high-growth companies from around the world that have emerging...

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Tact.ai Receives Investment from Honeywell

January 28, 2020

Honeywell made the investment through Honeywell Ventures, which focuses on high-growth companies from around the world that have emerging or disruptive technologies and are strategically aligned to the company’s portfolio...

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Tact.ai Receives Investment from Honeywell

January 27, 2020

Tact.ai, the human-friendly CRM company, announced it has received an investment from Honeywell Ventures...

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2019

3 Ways Tech Startups are Using AI to Revolutionize Customer Experience

December 24, 2019

Artificial intelligence is the latest trend in technology, and its application cutting across all fields. It’s all about technology mimicking biological intelligence. Here are three ways tech startups are using AI to revolutionize customer experie...

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The Revolution Of AI In Sales: Why And How To Adopt It In Your Organization

October 7, 2019

As a general partner at a company that helps Israeli companies penetrate new markets and an advisor to companies on go-to-market strategies, I see remarkable innovation from startups, but I also see an astonishing lack of adoption and fear of arti...

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Meet the 9 executives behind tech's corporate venture capital funds

July 4, 2019

Intel, Google, and Salesforce top the list for most active corporate venture capital investing in 2018...

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RIP big data... rise of multi-cloud

June 19, 2019

The Era of Big Data passed away on June 5, 2019 with the announcement of Tom Reilly's upcoming resignation from Cloudera and subsequent market capitalisation drop. Coupled with MapR's recent announcement intending to shut down in late June, whi...

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Could Alexa Become Your Next Executive Assistant?

May 13, 2019

Voice technology is not only helping companies engage with customers, it will increasingly be used inside the enterprise to complete administrative tasks...

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Startup Of The Week: Tact.ai

April 26, 2019

Tact.ai has built a conversational platform for sales teams that can be controlled using voice, chat, or text messages. By making personal assistants more broadly available and easier to use, the startup aims to let sales people use their voice to...

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The Future Of Enterprise Voice AI Is Genderless, In Your Car And (Hopefully) More Secure

April 8, 2019

Today’s voice-powered AI assistant has many names—Siri, Alexa, Cortana—but as this developing technology becomes ubiquitous in both consumer and enterprise environments, Chuck Ganapathi has a suggestion for his industry colleagues...

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Forbes Announces Fifth Annual CIO SUMMIT

March 20, 2019

The theme of this year’s event is “The Digital CIO Takes Charge,” spotlighting the CIO’s opportunity to drive product, revenue and customer experience...

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2019 CRM Predictions and Expert Perspectives

February 25, 2019

As we close the second month of 2019, we can see that the customer relationship management (CRM) field is experiencing changes brought about by advances in technology and ever-increasing customer expectations. Customer engagement and customer expe...

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AI for Salespeople, 12 Apps you can use today!

February 1, 2019

AI is everywhere, and it will change the way all people work. If you’re not convinced, check this McKinsey Global Institute study “Artifical Intelligence, The Next Digital Frontier?”, you’ll learn many things! Including that sales, will be one of the

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Top 10 AI Solutions for Sales 2019

One of the biggest challenges sales managers face is keeping up with the avalanche of information their sales technology tools collect day after day. When sales managers drown in information, their ability to make decisions atrophies and sales sl...

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50+ AI (artificial intelligence) Startups

Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. These processes include learning (the acquisition of information and rules for using the information), reasoning (using rules...

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25 Startups Transforming Sales with AI (artificial intelligence)

A curated list of 25 startups transforming sales and marketing with AI.From predictive intelligence to conversation intelligence to behavioral intelligence (yes, that's a lot of buzz words!), it's almost like there is no stopping the rise of AI st...

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2018

CRM.org 2018 Year Roundup

December 31, 2018

It’s been an exciting journey this past year exploring what exactly CRM is all about. As a small crew of artists with an interest in tech and startups, we had no real preconceived notion of CRMs...

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Meet Paul Bernard, Director of Worldwide Corporate Development of the Alexa Fund at Amazon

December 18, 2018

Venture capital used to be a cottage industry, with very few investing in tomorrow's products and services. Oh, how times have changed! While there are more startups than ever, there's also more money chasing them. In this series, we look at the...

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Conversational Commerce 2019: From Ego to Production in Record Time

December 7, 2018

With thousands of brands evaluating their options for implementing chatbots and intelligent virtual assistants it is clear that “Conversational Commerce” is no longer about platitudes or vague concepts; it’s about money. As one of the speakers at...

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New Voice Of The Enterprise

November 29, 2018

Customers consistently tell me how frustrating the meeting experience can be. TVs don’t always turn on or they are set to the wrong input, and meeting PINs are long and cumbersome to enter. These familiar hassles are what first gave us the idea...

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Microsoft Introduces Voice Dictation in Latest Office Apps

October 10, 2018

You can now dictate your documents and emails with voice in the Windows 10 suite. Microsoft conveniently grouped its voice commands under Speech Recognition, which interprets voice commands and the spoken word across the operating system to handle...

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Top 53 Startups developing AI for Enterprise

October 9, 2018

In the Enterprise AI can help to personalize customer experience, marketing, power fraud prevention, predict customer behavior, enable chat-bot support and sales, provide easy analytics, help find best job candidates...

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Amazon’s Alexa Fund invests in assistants for health care and education

September 27, 2018

Amazon’s $200 million Alexa Fund for the promotion of voice-powered products and conversational computing today announced investment in new early-stage startups Bamboo Learning, Endel, and Aiva...

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Dreamforce 2018 : Les assistants vocaux investissent le monde des CRM

September 26, 2018

Alors que Salesforce lance son propre assistant vocal grâce à sa brique IA Einstein, d'autres solutions similaires naissent dans le secteur des CRM. Salesforce y voit un passage vers une nouvelle ère pour les logiciels de gestion de la clientèle e...

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Is Siri Up to Tact? Salesforce and Apple Announce Strategic Partnership on 'Dreamforce-Eve'

September 26, 2018

Siri, the voice assistant your dad uses when he wants to find the closest Chinese restaurant, and Salesforce, the world’s largest CRM company, will now enter into business together...

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With Einstein Voice, conversational CRM is about to go mainstream

September 19, 2018

I have to say right off the top here: Chuck Ganapathi was right! Or at least he's well on his way to being so. Chuck, the founder and CEO of Tact.AI, a startup focused on changing the way sales people interact with their CRM systems using their...

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Einstein Voice gives Salesforce users gift of gab

September 19, 2018

Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performa...

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Touch, Text, Talk: Tact.ai Creates Voice-Induced FOMO for the CRM Industry

September 14, 2018

As it reaches new levels of sophistication, voice recognition software redefines the expectations that users have of their devices. CRM solutions developer Tact.ai believes that voice is going to take over the business world and become a major method

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Amazon now owns $1 billion worth of other companies

August 14, 2018

Amazon has become a more active corporate investor in recent years — and now its investment portfolio is worth $1 billion for the first time...

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Does Amazon need an Alexa smartphone to continue dominating the voice-first economy?

July 31, 2018

Jeff Bezos says he wants customers to "ask Alexa" for assistance wherever they are -- but can Amazon continue to dominate the next stages of the voice-first digital transformation as it has in the early days?...

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2017

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2016

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2015

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2014

Could Mobile CRM Solve Field Sales' Biggest Problems?

September 1, 2014

For many field sales representatives, CRM is a burden. After a long day of selling, they have to enter information from the day's calls and appointments, culled from hastily scribbled notes, into their company's CRM system...

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Tactile touches up sales software

June 27, 2014

Imagine spending more than a decade making products that you believed nobody liked using. Chuck Ganapathi, a former senior vice president at Salesforce working on CRM applications, could tell you what it was like: Frustrating...

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The Ultimate Hackers: Salespeople Go "Rogue"

June 10, 2014

Outside of tech circles, the word “hacker” conjures up an image of a nerdy kid scheming in his parents’ basement, or someone causing a national security crisis in the latest episode of “Scandal.”...

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Tactile CEO: Why now's the time for 'bring your own' business app

June 2, 2014

The momentum behind targeting business apps at employees rather than their employers is building, according to startup Tactile's founder and CEO, Chuck Ganapathi...

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Salesforce vet launches new app that tackles the enterprise’s dirty little secret

March 25, 2014

Tactile CEO Chuck Ganapathi, a former Salesforce executive, aims to simplify enterprise software the same way Dropbox and iCloud did for consumer storage...

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Tactile Raises $11M To Help Workers Sync Their Personal And Professional Data

March 25, 2014

Tactile, a new enterprise company that wants to help workers bring together all their customer information into one app, has raised $11.2 million in Series A funding from Accel Partners and Redpoint Ventures...

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2020

Tact.ai Named a Sample Vendor in Gartner’s Hype Cycle for Life Sciences Commercial Operations - 2020

November 17, 2020

Sunnyvale seems like the right place to establish a startup, with its prime Silicon Valley location and palpable work-life-balance vibes. As its namesake suggests, Sunnyvale boasts year-round mild weather, as well as a quaint downtown district that beckons to young families and professionals. In this sense, the town could be called the quintessential Silicon Valley city, with its California sunshine and strong tech community feel. So unsurprisingly, many startups have decided to carve out sp...

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Tact.ai Receives Investment from Honeywell

January 27, 2020

Honeywell also deploying Tact.ai artificial intelligence digital assistant tool to its global sales teams. Honeywell made the investment through Honeywell Ventures, which focuses on high- growth companies from around the world that have emerging or disruptive technologies and are strategically aligned to the company’s portfolio and digital transformation objectives...

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2018

Tact.ai Named to Fourth Consecutive Constellation ShortList™ for Sales Productivity

August 27, 2018

Tact.ai, a conversational AI sales platform, today announced it was named to the Constellation ShortList™ for Sales Productivity in Q3 2018. This marks the fourth consecutive placement for the company on the coveted list of top companies helping reshape enterprise sales. The technology vendors included in the Constellation ShortList offer the key requirements for early adopters pursuing digital transformation initiatives...

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Tact.ai Raises $27M Series C to Deliver Voice Intelligence™ to Enterprise Sales Teams

June 25, 2018

Tact.ai, a conversational AI sales platform, today announced the completion of its $27M Series C fundraise, bringing the company’s total funding to more than $57M. New investors include Amazon Alexa Fund, Comcast Ventures and Salesforce Ventures, with existing investors Accel Partners, M12 (formerly Microsoft Ventures), Redpoint Ventures and Upfront Ventures all participating in the oversubscribed round...

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2017

TACT.AI LAUNCHES THE FIRST CONVERSATIONAL CRM SKILL FOR AMAZON’S ALEXA FOR BUSINESS

November 30, 2017

Tact.ai, the sales experience platform for the intelligent edge, today announced release of the Tact Sales Assistant Skill for Amazon Alexa. Selected as a launch partner for Alexa for Business, the Tact Skill unlocks a conversational and bidirectional interface into the tools that salespeople use every day such as Salesforce, LinkedIn and Microsoft Exchange. Tact.ai will be onstage at Amazon Web Services’ re: invent 2017 in Las Vegas, NV.

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Tact.ai Accelerates Sales Transformation at Fortune 500 Customers by Bringing CRM to the Intelligent Edge

November 14, 2017

• First omnichannel AI-powered assistant for sales teams named 2017 Digital Innovation Award Winner by Ventana Research • Single pane of glass for sellers adds new LinkedIn Sales Navigator Application Platform integration to accelerate sales cycles • Leading Independent Research Firm Profiles Two Fortune 100 companies using Tact Sales Assistant

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Tact Collaborates with Microsoft to Unlock Business and Customer Data Through Natural Conversation

May 10, 2017

Tact, the sales experience platform, today announced a collaboration with Microsoft to integrate its conversational AI-assistant with Microsoft Dynamics 365, Microsoft Office 365, Microsoft Teams, Microsoft Cortana, Microsoft Graph and Sentiment Analysis. The collaboration was announced during a keynote led by Microsoft’s Head of Artificial Intelligence Research, Harry Shum, on Wed., May 10 at Microsoft Build 2017 in Seattle, WA.

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Tact Named a “Cool Vendor” in 2017 CRM Sales by Gartner

May 8, 2017

Tact, the sales experience platform, today announced it has been designated to the Cool Vendors in CRM Sales, 2017 report by Gartner, Inc.’s Tad Travis and Ilona Hansen published April 24, 2017. The report evaluates artificial intelligence and machine-learning technologies capable of improving CRM programs and disrupting traditional sales execution and coaching approaches.

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Tact Takes the Stage at Oracle’s Modern Customer Experience 17 event

April 24, 2017

Tact, the sales experience platform, today announced it will be presenting at the CX Sales General Session at Oracle’s Modern Customer Experience 17 event on April 25 -27 in Las Vegas, Nevada at the Mandalay Bay Convention Center. Tact will preview the upcoming integration of its conversational AI assistant with Oracle Sales Cloud. In addition, Tact has achieved a Silver level membership within the Oracle PartnerNetwork (OPN).

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Tact Named on the Constellation ShortList™ for Sales Productivity

March 13, 2017

Tact, the sales experience platform, today announced it was named to the Constellation ShortList for Sales Productivity for Q1 2017. With 52 percent of the Fortune 500 turning over since 2000, success requires a rethink around the core mission and business model of an organization. The companies included on the Constellation ShortList provide the key functionality and requirements for early adopters pursuing digital transformation initiatives...

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Tact Brings its Conversational AI Assistant to the Slack Enterprise Grid

January 31, 2017

Tact, the sales experience platform, today announced its AI-powered smart assistant for salespeople is now available in messaging environments like the newly released Slack Enterprise Grid. Sales teams can now access their most critical tools -- Salesforce, LinkedIn, Zendesk and more – through natural touch, text and voice interfaces without ever having to leave the conversation...

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2016

Tact Secures $15 Million Series B

December 12, 2016

Tact, the sales experience platform, today announced the close of a new $15 million funding round. Upfront Ventures led the series B, with its managing partner Mark Suster joining the Board. Microsoft Ventures also participated in the new financing round, along with existing investors Kevin Efrusy of Accel Partners and Satish Dharmaraj of Redpoint Ventures. With the new capital, Tact’s total funding now exceeds $30 million.

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Tactile Wins Gold Stevie® Award for Best Relationship Management Solution

March 24, 2016

Tactile, the leader in mobile sales productivity, today announced it has won a Gold Stevie® Award for Best Relationship Management Solution (new version) in the tenth annual Stevie Awards for Sales and Customer Service. This is the second consecutive year that Tactile has achieved this honor. Other notable Stevie Award winners this year include CallidusCloud, Clearslide, Hubspot, Microsoft Dynamics CRM, Salesforce, SugarCRM and Xactly.

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2015

WebEx Founder and Cloud Computing Pioneer Subrah Iyar Joins Tactile as Investor and Strategic Board Advisor

December 1, 2015

Tactile, the company on a mission to make the world a happier place to work, today announced that renowned technology industry veteran Subrah Iyar has been named Board Observer and Strategic Advisor to its Board of Directors. Iyar was the co-founder and CEO of WebEx and led the company to its $3.2 billion acquisition by Cisco Systems in 2007. Tactile also announced that Iyar has made an undisclosed investment in the company to help fuel its...

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Tactile Revolutionizes the Daily Lives of Field Sales Professionals Through the Power of Mobile Sales Productivity

September 16, 2015

Tactile, the company on a mission to make the world a happier place to work, today announced breakthrough new mobile technology that dramatically improves the daily lives of salespeople. Tact is the award-winning, mobile-first command center designed specifically for field salespeople, combining the tools they use everyday -- phone, email, calendar and Salesforce CRM -- into one seamless mobile experience that works online and offline. Today Tactile is unveiling new products that empower sal...

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Tactile Wins Silver for Best New Enterprise Product of the Year in Best in Biz Awards 2015 International

August 26, 2015

Tactile, the company on a mission to make the world a happier place to work, today announced it has won a Silver for "Best New Enterprise Product of the Year" in the Best in Biz Awards 2015 International, the only independent global business awards program judged by members of the media and industry analyst communities. This award follows Tactile winning a Gold Stevie Award for Best New Relationship Management Solution.

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Tactile Wins Gold Stevie Award® for Best New Relationship Management Solution

March 5, 2015

Tactile, the company on a mission to make the world a happier place to work, today announced it has won a Gold Stevie Award for Best New Relationship Management Solution in the 2015 Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world's top sales, business development, contact center and customer service awards. Other winners this year include CallidusCloud, ClearSlide, SAP, SugarCRM and Xactl

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2014

Tactile Introduces Tact Premium, an Enterprise-Grade Mobile Command Center Designed to Make CRM Relevant to Salespeople

October 10, 2014

Tactile, the company on a mission to make the world a happier place to work, today unveils Tact Premium. The first-of-its-kind truly mobile command center designed specifically for salespeople, Tact Premium combines the tools they use every day -- phone, email, calendar, and Salesforce -- into one seamless experience. This new subscription-based offering builds upon the success of the company's free app that debuted earlier this year and is now in use by salespeople at more than 3,000 companies.

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