A modern email delivery system enables field teams to reach more customers through improved open rates.

Customer Friendly Email Mobile and iPad Screen
  • Reimagined compliant email experience to help field teams appear in their customers’ inboxes more frequently

  • Enhanced field-triggered email generating 1.5x industry open rates

  • Improved deliverability through MS Exchange to better bypass spam filters

  • Field-friendly design helps reps compose and send more compliant, personalized emails tailored with approved content

  • Fast and intuitive email personalization with configurable compliant free text and support tokens customization

How Novartis is using AI to Improve Customer EngagemenT

Stan Tsvirko
Executive Director, Global Product Owner

Trusted by life sciences &
Technology leaders

Novartis - Customer and Investor
McKesson Ventures Logo
Lilly - Investor
Miscrosoft - Investor
Salesforce - Investor

"As healthcare organizations prioritize interactions that improve patient outcomes, the opportunity to bring to market a next generation engagement platform for biopharma has emerged,  supports our thesis that commercial strategies for biopharma should account for both field force and prescriber needs, ensuring the right data is leveraged at the right time to enable the best decisions and support for patients."

Carrie Williams
Partner at McKesson Ventures

"Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. aligns with our ambition to reimagine customer engagement for the New Normal."

Rana Lonnen
Managing Director at dRx Capital, the Novartis Data and Digital Health Venture Fund

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