A secure, WhatsApp-like channel for customers to connect with your team, content and community more frequently and on their time
Empower customers to pull information asynchronously
Connected to CRM for a continuum of push & pull engagement
Delivered as branded experience integrated with existing HCP portals
Richer insights into customer needs and demands through pull requests
Collaborate 1:1 or as a group across HCPs, reps, MSLs and KAMs
Higher total customer engagement time per quarter
Increased # of interactions with no/low access customers
Increase in number of HCPs with digital communication consent
"As healthcare organizations prioritize interactions that improve patient outcomes, the opportunity to bring to market a next generation engagement platform for biopharma has emerged, Tact.ai supports our thesis that commercial strategies for biopharma should account for both field force and prescriber needs, ensuring the right data is leveraged at the right time to enable the best decisions and support for patients."
"Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. Tact.ai aligns with our ambition to reimagine customer engagement for the New Normal."
