Jeff Bezos says he wants customers to "ask Alexa" for assistance wherever they are -- but can Amazon continue to dominate the next stages of the voice-first digital transformation as it has in the early days?...
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Amazon has become a more active corporate investor in recent years — and now its investment portfolio is worth $1 billion for the first time...
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As it reaches new levels of sophistication, voice recognition software redefines the expectations that users have of their devices. CRM solutions developer Tact.ai believes that voice is going to take over the business world and become a major method
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Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performa...
Read MoreI have to say right off the top here: Chuck Ganapathi was right! Or at least he's well on his way to being so. Chuck, the founder and CEO of Tact.AI, a startup focused on changing the way sales people interact with their CRM systems using their...
Read MoreSiri, the voice assistant your dad uses when he wants to find the closest Chinese restaurant, and Salesforce, the world’s largest CRM company, will now enter into business together...
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Alors que Salesforce lance son propre assistant vocal grâce à sa brique IA Einstein, d'autres solutions similaires naissent dans le secteur des CRM. Salesforce y voit un passage vers une nouvelle ère pour les logiciels de gestion de la clientèle e...
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Amazon’s $200 million Alexa Fund for the promotion of voice-powered products and conversational computing today announced investment in new early-stage startups Bamboo Learning, Endel, and Aiva...
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In the Enterprise AI can help to personalize customer experience, marketing, power fraud prevention, predict customer behavior, enable chat-bot support and sales, provide easy analytics, help find best job candidates...
Read MoreYou can now dictate your documents and emails with voice in the Windows 10 suite. Microsoft conveniently grouped its voice commands under Speech Recognition, which interprets voice commands and the spoken word across the operating system to handle...
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Customers consistently tell me how frustrating the meeting experience can be. TVs don’t always turn on or they are set to the wrong input, and meeting PINs are long and cumbersome to enter. These familiar hassles are what first gave us the idea...
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With thousands of brands evaluating their options for implementing chatbots and intelligent virtual assistants it is clear that “Conversational Commerce” is no longer about platitudes or vague concepts; it’s about money. As one of the speakers at...
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Venture capital used to be a cottage industry, with very few investing in tomorrow's products and services. Oh, how times have changed! While there are more startups than ever, there's also more money chasing them. In this series, we look at the...
Read MoreIt’s been an exciting journey this past year exploring what exactly CRM is all about. As a small crew of artists with an interest in tech and startups, we had no real preconceived notion of CRMs...
Read MoreTact.ai, a conversational AI sales platform, today announced the completion of its $27M Series C fundraise, bringing the company’s total funding to more than $57M. New investors include Amazon Alexa Fund, Comcast Ventures and Salesforce Ventures, with existing investors Accel Partners, M12 (formerly Microsoft Ventures), Redpoint Ventures and Upfront Ventures all participating in the oversubscribed round...
Read MoreTact.ai, a conversational AI sales platform, today announced it was named to the Constellation ShortList™ for Sales Productivity in Q3 2018. This marks the fourth consecutive placement for the company on the coveted list of top companies helping reshape enterprise sales. The technology vendors included in the Constellation ShortList offer the key requirements for early adopters pursuing digital transformation initiatives...
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