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Does Amazon need an Alexa smartphone to continue dominating the voice-first economy?

July 31, 2018

Jeff Bezos says he wants customers to "ask Alexa" for assistance wherever they are -- but can Amazon continue to dominate the next stages of the voice-first digital transformation as it has in the early days?...

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Amazon now owns $1 billion worth of other companies

August 14, 2018

Amazon has become a more active corporate investor in recent years — and now its investment portfolio is worth $1 billion for the first time...

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Touch, Text, Talk: Creates Voice-Induced FOMO for the CRM Industry

September 14, 2018

As it reaches new levels of sophistication, voice recognition software redefines the expectations that users have of their devices. CRM solutions developer believes that voice is going to take over the business world and become a major method

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Einstein Voice gives Salesforce users gift of gab

September 19, 2018

Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performa...

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With Einstein Voice, conversational CRM is about to go mainstream

September 19, 2018

I have to say right off the top here: Chuck Ganapathi was right! Or at least he's well on his way to being so. Chuck, the founder and CEO of Tact.AI, a startup focused on changing the way sales people interact with their CRM systems using their...

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Is Siri Up to Tact? Salesforce and Apple Announce Strategic Partnership on 'Dreamforce-Eve'

September 26, 2018

Siri, the voice assistant your dad uses when he wants to find the closest Chinese restaurant, and Salesforce, the world’s largest CRM company, will now enter into business together...

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Dreamforce 2018 : Les assistants vocaux investissent le monde des CRM

September 26, 2018

Alors que Salesforce lance son propre assistant vocal grâce à sa brique IA Einstein, d'autres solutions similaires naissent dans le secteur des CRM. Salesforce y voit un passage vers une nouvelle ère pour les logiciels de gestion de la clientèle e...

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Amazon’s Alexa Fund invests in assistants for health care and education

September 27, 2018

Amazon’s $200 million Alexa Fund for the promotion of voice-powered products and conversational computing today announced investment in new early-stage startups Bamboo Learning, Endel, and Aiva...

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Top 53 Startups developing AI for Enterprise

October 9, 2018

In the Enterprise AI can help to personalize customer experience, marketing, power fraud prevention, predict customer behavior, enable chat-bot support and sales, provide easy analytics, help find best job candidates...

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Microsoft Introduces Voice Dictation in Latest Office Apps

October 10, 2018

You can now dictate your documents and emails with voice in the Windows 10 suite. Microsoft conveniently grouped its voice commands under Speech Recognition, which interprets voice commands and the spoken word across the operating system to handle...

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New Voice Of The Enterprise

November 29, 2018

Customers consistently tell me how frustrating the meeting experience can be. TVs don’t always turn on or they are set to the wrong input, and meeting PINs are long and cumbersome to enter. These familiar hassles are what first gave us the idea...

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Conversational Commerce 2019: From Ego to Production in Record Time

December 7, 2018

With thousands of brands evaluating their options for implementing chatbots and intelligent virtual assistants it is clear that “Conversational Commerce” is no longer about platitudes or vague concepts; it’s about money. As one of the speakers at...

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Meet Paul Bernard, Director of Worldwide Corporate Development of the Alexa Fund at Amazon

December 18, 2018

Venture capital used to be a cottage industry, with very few investing in tomorrow's products and services. Oh, how times have changed! While there are more startups than ever, there's also more money chasing them. In this series, we look at the...

Read More 2018 Year Roundup

December 31, 2018

It’s been an exciting journey this past year exploring what exactly CRM is all about. As a small crew of artists with an interest in tech and startups, we had no real preconceived notion of CRMs...

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News from other years

2018 Raises $27M Series C to Deliver Voice Intelligence™ to Enterprise Sales Teams

June 25, 2018, a conversational AI sales platform, today announced the completion of its $27M Series C fundraise, bringing the company’s total funding to more than $57M. New investors include Amazon Alexa Fund, Comcast Ventures and Salesforce Ventures, with existing investors Accel Partners, M12 (formerly Microsoft Ventures), Redpoint Ventures and Upfront Ventures all participating in the oversubscribed round...

Read More Named to Fourth Consecutive Constellation ShortList™ for Sales Productivity

August 27, 2018, a conversational AI sales platform, today announced it was named to the Constellation ShortList™ for Sales Productivity in Q3 2018. This marks the fourth consecutive placement for the company on the coveted list of top companies helping reshape enterprise sales. The technology vendors included in the Constellation ShortList offer the key requirements for early adopters pursuing digital transformation initiatives...

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Press from other years